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Terms of Service

Effective Date: 08 August 2023 

Welcome to 4Paws Empire! We're excited to have you as a valued customer of our dog accessories brand. Before you dive into the world of stylish and functional pet products, please take a moment to read through our Terms of Service. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our services.

1. Acceptance of Terms

By accessing or using the 4Paws Empire website ("Site") or purchasing our products, you acknowledge and agree to abide by these Terms of Service.

2. Product Information

We strive to provide accurate and up-to-date information about our products on the Site, including descriptions, images, prices, and availability. However, we do not guarantee the accuracy or completeness of such information. We reserve the right to modify or discontinue any product without notice.

3. Ordering and Payment

When you place an order through our Site, you are making an offer to purchase the selected products. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity. Payment for orders is processed securely through the provided payment methods.

4. Shipping and Delivery

We aim to ship your orders promptly and efficiently. Shipping times and costs are outlined during the checkout process and may vary based on your location. We are not responsible for any delays or issues caused by third-party shipping carriers or customs.

5. Returns and Exchanges

We want you and your pet to be satisfied with your purchases. If you receive a defective or incorrect product, please contact us within 14 days of receiving your order to initiate a return or exchange. For detailed information about our return and exchange policies, please refer to our Returns & Exchanges policy in the FAQ page.

6. Intellectual Property

All content on the 4Paws Empire Site, including images, text, logos, and designs, is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any of our content without our explicit written permission.

7. Privacy Policy

We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you consent to the practices described in our Privacy Policy.

8. Limitation of Liability

4Paws Empire and its affiliates will not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our products or services, or any content on the Site.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of our services after such changes constitutes your acceptance of the modified terms.

Thank you for choosing 4Paws Empire for your dog accessory needs. If you have any questions or concerns about our Terms of Service, please don't hesitate to contact us at

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